The backpack use 22 days after peeling stores are only willing to change refused to retreat

The backpack use 22 days after peeling stores are only willing to change refused to retreat
Recently.Reflect public Miss Wu told reporters.Daphne just bought a 22-day backpack peeling.She asked the store returns.The clerk refused her return request out of stock.Yangcheng Evening News reporter interview after the intervention.The manufacturers agreed to handle returns to the Miss Wu.　　On May 23 this year.Miss Wu Bao'an District, Carrefour mall Daphne store to buy a Daphne class youth --- dual-use package.June 13.She backpack peeling.June 21.She took the backpack to go Daphne store requires processing by three bags of evidence.Given a replacement.The clerk replies: manufacturers currently out of stock.Sorry, you can not be replaced.Only be exchanged for other models.But need to make up the difference. 'I demand that the dual-use backpack.However, such models not available interchangeable.And called for the return processing. 'Ms Wu said. 'Clerk replies.Can not be returned. '　　Yesterday.Daphne company customer service department, Miss Luo said.If the package does not appear significant quality issues.Will not return.She said.Manufacturers will as soon as possible to get in touch with Miss Wu.Handling problems.　　Yesterday afternoon.Daphne company Ms. Chen said in a telephone call to reporters.Daphne Shenzhen Distribution Division to get in touch with Miss Wu.The staff suggested that Miss Wu to the store to see their favorite style package.If satisfaction style direct replacement package.The replacement package prices to Duotuishaobu way to solve.If Miss Wu did not want to change.Give the handle returns.　　19:00Miss Wu sent to reporters, said the information.She has backpack to retire.　　315 consumer complaints staff: no uniform requirement due to the current state of the purses of three packs of deadlines and responsibilities.Most of the region nor the introduction of the relevant rules.So when problems arise.Should first negotiate with vendors.This requires the consumer to understand clearly before buying the bag enjoy the kind of after-sales service.And save shopping invoice or ticket.In order to safeguard their rights.　　Refused to replace because businesses are often consumers can not prove that the quality problem.If the consumer is to prove that the quality problem.Only to find the quality supervision department for identification.This way.The high cost of rights.In this appeal.National or local authorities should be early introduction of leather "three guarantees" provisions.In order to better solve the the Leather Goods aftermarket disputes.
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